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Run structured incident response following detect-triage-mitigate-resolve-RCA lifecycle. Produces incident records, coordinates responders, and ensures blameless post-mortems with actionable follow-up items.
When production breaks, every minute counts. This skill provides a structured incident response framework that minimizes time-to-recovery and ensures every incident produces learning.
| Severity | Impact | Response Time | Example |
|---|---|---|---|
| S1 | Service fully down, data loss risk | < 15 min | Database corruption, total outage |
| S2 | Major degradation, workaround exists | < 30 min | 50% error rate, payment failures |
| S3 | Minor degradation, limited impact | < 2 hours | Slow queries, partial feature broken |
| S4 | Cosmetic or non-impacting | < 1 day | UI glitch, log noise |
Priority: Restore service FIRST, investigate LATER
npx skills add igot-ai/os-twin --skill incident-responseHow clear and easy to understand the SKILL.md instructions are, rated from 1 to 5.
Clear and well structured, with only minor parts that might need a second read.
How directly an agent can act on the SKILL.md instructions, rated from 1 to 5.
Mostly actionable with clear steps; only a few small gaps remain.